Handlers are AI workers you hire, brief, and manage like staff. They live in Slack and pick up the ops grind so your team can do what only they can.
Trade POs · Daily reporting · Freight calculations · Sample inventory · Abandoned cart follow-up
VERANDAH · CEO
Drew, on nine months of Handlers.
Handle is saving us $350k per year, and it has increased our ability to deliver high quality service.
6
Handlers Verandah has trained in the first 9 months. Each one stayed.
CATALOGUE QA
30,000 product pages audited overnight. 47 broken. 12 missing alt text.
TRADE QUOTING
Photo of a chicken-scratch PO becomes a Shopify draft and a branded quote.
ONE COMPANY · ONLY NINE MONTHS
Inventory & Stock Alerts · Stock Reporting · Trade Price Sheet · Shipping Estimate Tool · Shopify Reporting · Weekly Trade Abandoned Cart Recovery · Daily Trade Alerts · Sample Replenishment Assistant · Retail Back-in-Stock Alerts + Pipedrive Activities · Trade Customer Lead Identification · Content Team Traffic Manager · Google Workspace & Airtable Integration · Trade Quoting Workflow · Retail Quote Automation · Monthly Lead Time Report
Every line, a Handler at Verandah.
IN THE FLOW OF WORK
Handlers live in Slack — where the work already is.
FINANCE OPS
Reconciles supplier invoices, computes totals, produces a bank-ready ABA file.
What Handlers do
Tells the warehouse floor where stock lives and updates the books when it moves — the pick-bay replenishment the team used to queue for a team lead to handle.
13 interruptions a day, off the team leads
Replenishing a pick bay used to mean grabbing a team lead to read a long sheet. Now the floor asks Sammy — around 13 times a day, almost no errors.
Runs content traffic across five brands — takes the brief, assigns the work by capacity, and chases every deadline — the job the team had scoped a full-time coordinator to do.
A full-time coordinator, not hired
The team scoped a traffic coordinator to take it off the content lead. They hired Connie instead — eight weeks in, no going back.
Answers the trade floor's stock and pricing questions, drafts quotes, and watches reorder levels — the desk the Trade and Supply Chain teams turn to before they interrupt each other.
Stock and pricing answers on the spot — not a colleague interrupted
The Trade and Supply Chain teams used to break each other's focus for every lookup. Now they ask Trey.
HANDLERS IN EVERY TEAM
This is a hands-on team - AI hadn't been part of their day-to-day before Handle. Launched Friday, and they've taken to their Handler straight away. 13 uses a day already.
SOC 2 Type 2 certified. Full audit and policy documentation at our trust center.
AD SPEND
Handler caught $2.4k burning on a stockout product. Paused the ad. Flagged it.
PET CIRCLE
30,000 PDPs, audited every night.
ZEA
Reporting that writes itself, every morning.
24/7
Handlers don't take leave, don't get sick, don't churn. The capability stays.
REVOLUTIONIZE OPERATIONS
Before
When the team needed a pick bay replenished, they'd find a team lead or the warehouse lead. The team lead would read through a long spreadsheet to locate the item, its bulk storage location, and the pick bay — then either move the product themselves or assign someone to it. Once moved, whoever did it had to note the quantity, the area, and update the spreadsheet manually.
Now
When the team needs a pick bay replenished, they @ Handle. Handle checks the spreadsheet and Cin7, locates the product, confirms availability and pick bay, and sends it back to them. Once replenished, the user tells Handle, and Handle updates the spreadsheet and Cin7.
Engagement · First Hire
A 6-month engagement to scope, train, and hand off your first three Handlers.
The hardest part of getting value from Handlers isn't the technology. It's deciding what to hand them — and being honest about how your business actually runs.
We've watched enough teams try it alone to see the pattern. The ones that get real value have Handlers picking up critical work in the first first six months. The ones that don't, drift back to doing it themselves.
First Hire is how we get that right. We sit with your team, write the job descriptions for your first three Handlers, recruit them onto the work that matters, and hand them off owning real outcomes.
Investment
$30,000 · 3 Handlers · 6 months full-time
$8,000 per additional Handler
Hire a Handler. Hand them the grind. Get on with the work only your team can do.